Make A Booking

1. Introduction
We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, store, disclose, and manage your personal data when you interact with us (e.g. by email, website, bookings, events).

2. Data We Collect
We may collect the following kinds of personal data:

  • Contact information: name, email address, phone number, postal address

  • Booking / reservation data: date, time, number of guests, special requests

  • Payment data: (if applicable) transaction IDs, billing details

  • Communications: correspondence you send us (e.g. via email)

  • Usage data: how you use our website, pages visited, forms filled

3. How We Use Your Data
We may use your data to:

  • Process your bookings, reservations or orders

  • Communicate with you (confirmations, updates, promotions)

  • Improve our services, menus, website

  • Ensure compliance with legal/regulatory obligations

  • For marketing (if you consent)

4. Sharing / Disclosure
We will not sell or rent your personal data. We may share data with:

  • Service providers (payment gateways, booking systems)

  • Legal / regulatory authorities if required

  • Partners for events or promotions (with your consent)

5. Data Security & Retention
We employ reasonable technical and organizational safeguards to protect your data from unauthorized access. We will only retain your personal data for as long as necessary to fulfill the purposes above, or as required by law.

6. Your Rights
You have rights such as:

  • The right to access your personal data

  • The right to correct inaccurate data

  • The right to request deletion (subject to legal obligations)

  • The right to withdraw consent for direct marketing

  • The right to lodge a complaint with supervisory authority

7. Cookies / Website Tracking
If our website uses cookies or tracking tools, you will be informed and allowed to accept or decline them. Cookies may help with user experience, analytics, etc.

8. Changes to This Policy
We may update this policy from time to time. The latest version will be posted on our website, along with the effective date.

9. Contact
If you have questions or want to exercise your rights, you can contact us at:
Email: info@stallecabriere.co.za